Privacy Policy


This privacy policy covers UTS Engineering Limited (further referred to as UTS) and the website listed here:

UTS complies with the General Data Protection Regulation (2018) and this privacy policy outlines how we handle personal and business data.

UTS is a registered with Companies House (company number 04191875).


Contact Details

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by:

  • Writing to us: Head Office – United Kingdom UTS Engineering Ltd. Connor House, Pilgrims Way, Bede Industrial Estate, Jarrow, Type and Wear, NE32 3EW, England.
  • Telephoning us: +44 (0) 191 428 4003
  • Emailing us:
  • The contact name for all privacy queries is Laura Hassan (HR Manager).


Purpose of processing

Although we undertake very limited processing of data, and especially personal data, the following activities are undertaken by UTS.

  • Email correspondence is stored, securely, via a secure email service for the duration of any service contracts or projects undertaken. Only emails that have project information are stored (with no retention period), all other emails are deleted. Deleted emails are purged every twelve months.
  • Project data is archived, via our secure servers, and has no retention policy specified.
  • The contact forms used on the website listed above converts the data to an email format and any data received is treated as email correspondence (as detailed above).
  • Google Analytics are used on the listed website. This data is used to help improve website design and user experience. The collection of this data requires a cookie to be placed on your device(s) and information passed to Google Analytics is in a generalised format. No personal data is transmitted to, or stored, by Google with reference to the tracking cookies.
  • No data used by UTS is passed to any other organisations for further processing.


UTS Engineering may collect and use personal information via our website for the following purposes:

  • To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To improve our Site

We may use feedback you provide to improve our products and services.

  • To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.


Cookies Policy

In order for our Google Analytics reporting to work the above listed websites will attempt to place a cookie onto your browsing device when you visit the site.

A cookie is a very small text file that your web browser places on your device’s storage / hard drive. Our cookies are only used to store a unique identifier. They do not store any information about you, your orders or any password or credit card information.

You do not have to accept our cookies in order for our websites to work.


Data retention periods

The data we hold is only held for the period of time that it is relevant:

  • Personal contact details are retained for the period of time that they are valid. Contact details, as stored in email systems and mobile phones are reviewed every six months to ensure that only up to date and relevant contact information is retained by UTS.
  • Email addresses, as held within Mail Chimp, are reviewed every six months to delete the addresses that are no longer valid or that have unsubscribed from the service.
  • Project data files are held without a retention period as these files may need to be reviewed in the future. No personal details are held within these project files.
  • Financial data will be stored for a minimum of seven years.
  • Personnel and training records shall be stored for a minimum of fifty years.


Your (individual) rights under GPDR

UTS complies with the GDPR and as such every ‘data subject’ has the following rights:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision making and profiling.

To exercise your rights, please review this privacy policy and contact us with your request if you cannot find the information you need.


Your right to withdraw consent at any time

Should you wish to withdraw your consent for UTS to store your data please email and let us know. Your data will be removed from our systems and you will be notified by return email.


Your right to lodge a complaint with a supervisory authority

Although UTS will aim to deal with any complaints directly you may contact the Information Commissioners Office (ICO) should you be unhappy with how UTS handles personal data.

You can contact the ICO using the information located at


What happens if you fail to provide personal data

As discussed in this document, UTS handles very little personal information. Failure to provide personal information to UTS could result in:

  • Staff members not being paid, or having their pension administrated.
  • An inability for UTS to contact an individual about a project (or other) query.


Automation of personal data

The automation of personal data is limited to secure transmissions made to HMRC and our pensions provider.


Sharing your personal information

We do not sell, trade, or rent personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.


Third party websites

Website users may find advertising or other content on our webite that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


Changes to this privacy policy

UTS has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage website users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.



Updated: 23/05/2018