Picture you’re in the middle of a flooded field.

Before you, a ruptured pipe is spewing out the clean drinking water that was destined for a local town. You are the Project Lead, and you know you have mere hours before residents start to suffer due to the pipe burst, and your company is charged a great deal as a result.

Your job is to get this pipe burst sorted, and fast. The location of the burst is naturally, in the most difficult to reach part of this pipeline. You need bespoke pipe work, and ideally someone who can install this quickly and efficiently.

You have a few potential avenues to explore when it comes to a project like this.

Route #1

You use a company with both the manufacturing capacity and the technical pipeline expertise. The advantages of this route are obvious and proven. When you have an organisation that can do both, you garner an intimate knowledge of the project and its pitfalls.

For example, having engineers on site to perform a line-stop and a flow re-route to remove the pipe burst, this will allow them to also to be on hand to install the fitting. You cut down on the number of organisations involved and remove the greatest chances of miscommunication.

By cutting down the number of organisations involved i.e. (a supplier and then a separate installation team), you will also be keeping costs as low as possible.

Route #2

You use a company that provides an ‘off-the-shelf’ solution. Predominantly relying on the off-the-shelf method, when it comes to bespoke, complex projects, this organisation is out of its depth. They must liase with designers, then manufacturers, then with distribution before the fitting even arrives on-site.

In addition, for each extra step, the cost increases. This leads to the temptation to cut corners, and this is where mistakes are made. One bad measurement can mean the fitting is unsuitable, meaning you are paying a company to be present on-site, while you wait for a correction to their mistake.

More steps mean a greater chance of a miscommunication, which in the emergency repair industry can be a disaster, and above all costly to you and your stakeholders.

Route #3

You use a separate industry expert at each step. A design firm to measure and design the fitting, followed by a manufacturer to build the part, then a distribution firm to transport the part, followed by a separate contractor to install the part. At each step the company used will provide an exceptional service, but at great cost, and at a potentially longer time frame than Route #1.

The bespoke fitting could be perfect, and the installation flawless, but if it takes over 2 weeks due to a lack in seamless communication, and added bureaucracy, you would be expecting a large bill.

The Expert knows…

We know that sometimes the choice is not as black and white as we have framed it above. Complex jobs sometimes have complex solutions. We can, however, simplify some of these considerations for you. Ask yourself, ‘will my company and customers benefit from an extremely quick, attentive expert, that fulfils the needs of the project short-term, whilst ensuring longevity of the repair?’. If the answer to this question is yes, then UTS Engineering is on hand to help.